Stories

IT Super Heroes

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“Always Good To Have Support”

A client we have says the above quote almost every time we go out to one of his sites. They have their own I.T. department but from time to time they need a hand, either because of the volume of work they have on or that staff are off on holiday or sick. We know the system they have and we can step in to the breach at very short notice thus enabling him to keep his business running smoothly.

Office Security From Home.

Video cameras are well and good at work, but what happens when you go home? This was a problem posed to us by a client. “Easy!” we said. “Just log onto your office PC from home on your notebook, and you can see what is happening any time! Day or night!” our client was delighted at our low cost and practical approach to their problem.

I.T. Box Shifter Needs Help Building Boxes

On our travels we bump into all sorts of interesting people. One particular business sourced kit from all round the world. The only problem they had was they didn’t know how to put it all together and test it. So we showed them how we could help them. We built about 15-20 servers a month for them and of course we tested them to make sure what when the kit was installed for them, it was just the way they wanted it.

Who Do You Trust With Your Information Tech?

How do you know you are getting value for money and the right kit for the jobs you have to carry out on a daily basis? We were asked to look at a business by some business networking contacts we have. They needed advice on buiness process and how best they could be carried out with the use of present or an upgrade of the technology that was available. After talking to staff and managers we spotted a fax modem which was hardly ever used now, but as this particular business sends out and receives over 100 faxes a day, this solution of using the fax modem helped them by releasing staff time and automating a very labour intensive business process thus utilising their old technology and saving them staff time.

Our first aim is to discover and solve your problem by working remotely; if it’s not possible to do this, we’ll get a Tecchie to your site within 6 working hours. Tecchies IT support run a 24 hour call service for I.T. support so you can contact us during out of office hours if the need arises, making our services of remote IT support in Burnley or anywhere else in the county the most versatile out there!

Our many experiences in IT support tells us that most I.T. emergencies are down to poor planning, mis-guided specification or technology that’s past its sell-by date. We’d much rather help you plan to avoid such emergencies in future with our sensational services in remote PC support, so talk to us about our I.T. maintenance support service.

Don’t call your technology a $@*!, call a Tecchie instead on 0333 222 4022.

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